Copyright

All information on this website is covered by copyright laws. Users are permitted to read copy and distribute information, however distribution of information is only allowed for Non-commercial purposes, and only if symfonip.com is noted as the source.
Additionally, the content of this site may only be used for informational and Non-commercial purposes.

Privacy

This privacy policy is specific to SymfoniP.com and overrides any other privacy policy or legal notice appearing elsewhere on SymfoniP.com websites.
SymfoniP.com is committed to protecting your privacy online. If you have any questions about our privacy policy, please contact us.
By using the SymfoniP.com website, you are accepting the practices described in this statement.

Collection and Use of Information

When you register for either a free trial, ask for further information about SymfoniP.com or purchase a subscription to a product within SymfoniP.com, we ask for your name, e-mail address, postal address, and other relevant personal information. Personal information submitted in this way is added to our customer database, hosted by a third party hosting company, and to customer databases at SymfoniP.com. This information will only be updated if you inform us of any changes to your personal details. The data herein is not passed to a third party; only to systems and solutions within SymfoniP.com and controlling company CRM Technik Limited.

When you contact us with order queries, technical problems, feedback on SymfoniP.com, etc, we will also request personal information (such as your name, e-mail address and other contact details) from you so that we can respond to your query appropriately. Statistics regarding the types of queries submitted to us may be collated by us in aggregate form so that we can effectively monitor the site and improve levels of service. No personal information will be released as part of these statistics without your prior permission.

Cookies

We use cookies on this web site. Cookies are small amounts of information that we transfer to your computer’s hard drive through your web browser. They tell us when you have visited our site and where you have been. They do not identify you personally, just the presence of your browser. Cookies make it easier for you to log on and use the site during future visits. They also enable us to provide you with a more personalised service. Should you wish to do so, your browser’s help section should be able to warn you before accepting cookies and how to filter, delete or disable them, although in the latter case, you may not be able to use certain features on our site as a result.
Subscribers may sign in with or without using cookies.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Security

Your personal information is stored at a data centre controlled by our third party hosting company and on the customer databases at SymfoniP.com. The data centre controlled by our third party hosting company is specifically designed to be physically secure and to admit authorised personnel only, who are contractually bound to keep all of our data confidential.
Access to our databases at SymfoniP.com is only given to those of our employees who need such access in order to carry out necessary processing of your account.
All personal information submitted by you into the SymfoniP.com customer system is encoded using 128-bit SSL encryption before being sent over the Internet.

Changes in Policy

Any changes to our privacy policy in the future will be posted to this website, and where appropriate, sent via e-mail notification to your email address.

Taxes

VAT (MwSt) will be added at the prevailing German rate (currently 19%)

Countries in the EU for VAT purposes are: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain , Sweden and United Kingdom

Company Information

SymfoniP is a brand identity and joint partnership with CRM Technik Limited (UK and Germany) and IT Integrated Business Solutions, Spain

In the event of communications about product updates, bug fixes and promotions, SymfoniP have the right to use the email address detail of previous purchasers to notify previous customers via email. SymfoniP do not pass, re-sell or exchange this email address information.

All financial transactions are processed securely using PayPal, any financial data and taxation liability is processed by CRM Technik Limited, Germany. web address http://crmtechnik.com

Disputes, Legal matters and questions are handled by SymfoniP / CRM Technik Limited